If you do not find
your question below, please e-mail
us so we may answer you directly.
How
much does a logo design from Acme Logo cost?
$300..$3 down you pay the final $297 only if you
are satisfied!
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Why does ACME Logo only charge $3 up-front ?
We only charge $3 up fron to show you (the client) just how serious we are about fulfilling your needs before our own. If we can't satisfy your order for any reason you can just simply terminate the project with no hidden attachment to us.
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Does
acme-logo-design.com keep my $3 Deposit?
We do keep the initial $3 payment. This is to
cover our costs involving credit card fees.
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Does
acme-logo-design.com accept checks?
We do not accept checks online, however, you may
place your order over the phone and an account
representative can assist you with your order
if using a check payment. All orders using a check payment are not valid for our $3 down offer and full payment must be made previous to placing the order. On the other hand, we
do accept Visa, Master Card, Discover, and of
course American Express online for your convenience.
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Do
I have to place my order on line?
Although we prefer that you place
your order on line for tracking purposes,
you can also contact us at 1-877-ACME-LOGO
(226-3564) where one of our design consultants
can assist you with the ordering process.
We have developed the on line ordering form as
a secured location
to input your information without ever having
to worry about it being interrupted by an outside
source. If you are concerned with security, be
assured that your information is safe with us
and will not be sold or reproduced in any way.
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Can
this process be completed over the web?
Yes! In fact, here at acme-logo-design.com 99% of our
projects are completely web based. After you have
completed all the required information on the
order
form your request will be sent to our staff
of designers. Our designers will then add the
creative flair necessary to present you with your
3 preliminary proofs via your private viewing
page. Of course, if you have any questions and
would like to speak with a logo consultant directly
you are welcome to call 1-877-ACME-LOGO
(226-3564) anytime.
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Are
illustrations included in the price?
Most illustrations are included in the pricing
structure. There may be a remote instance, due
to the complexity, that the illustration you are
requesting may not be included. If this becomes
an issue an acme-logo-design.com representative will contact
you immediately to determine a solution.
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Will
I own the rights to my logo?
Yes, you will own the rights to your logo. A rights
release contract will be sent to you along with
a copy of your invoice within 10 days of the final
payment to your credit card.
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What
is the turnaround time?
Turnaround time is 3 business days guaranteed.
You will receive your proofs within 72 business
hours or sooner. At which time you can decide
which designs suit your needs and what changes
you would like made to them if any.
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In
what formats will my logo be provided?
We will e-mail your logo
in the following formats: Illustrator
.eps, CMYK
.tif (300dpi),
Photoshop CMYK
layers file .psd
(300dpi),
RGB
formatted .jpg
(72dpi),
and a .gif.
Just request any other format you may need and
we will be happy to set the logo up for your distinct
requirements.
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What
if I lose my files or they become damaged?
ACME Logo will archive your logo on
our website. This will give you the ability to
download your logo from anywhere in the world,
on any computer, at any time! .
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Is
RUSH service available?
Yes, RUSH service is available, for an additional
fee. Your custom designed proofs can be delivered
to you in less than 24hours. Call acme-logo-design.com
to discuss the details for the rush design of
your custom logo 1-877-ACME-LOGO
(226-3564).
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How
many logo designs do I receive?
3 designs will be sent to your own private web
page for viewing. You will be directed to it via
your e-mail within 3 business days of your order.
You may choose a logo or ask to have revisions
made to one of your designs. We will do as many
revisions as it takes to suit your needs. Satisfaction
guaranteed.
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How
many edits or revisions am I allowed to request?
In order to give you the perfect logo we will
continue providing you all the edits and revisions
you need to reach that goal. No matter what it
takes you will have exactly what you’re looking
for or your money back.
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What
happens if I stop responding instead of terminating
the job?
If ACME Logo™ has no response from the client
for 30 days following Acme Logo's™ last correspondance,
we will consider the project abandoned and will
bill the credit card used $100 to cover our time
and costs. If this occurs, client may pay the
difference of $197 up front to re-instate the
logo order at any time following.
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Can
my logo be used in any application? (Print,Web,
Large Format)
Yes of course. Any application can be accommodated
with the formats that we provide
to you. In addition if you decide to have acme-logo-design.com
create your other applications this will be a
seamless process and much more economical then
using another provider due to our already broad
knowledge of your likes and dislikes. If necessary,
we will send you a customized file type of your
logo at your request.
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Can
acme-logo-design.com animate my new logo?
Yes we can! Our logo developers have extensive
experience with flash and animated GIF images.
(Formats used to provide movement to your logo).
This option can provide the look that sets your
image apart from the rest. Being that acme-logo-design.com
would be very familiar with your logo it would
be very easy to find the best motion to complement
your custom logo. Contact us by e-mail
or call 1-877-ACME-LOGO
(226-3564) for additional information.
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Does
acme-logo-design.com provide additional services?
Yes! We provide a wide array of other services
including: Business Card Design, Stationary, Letterhead,
Website Design/Hosting, and Brochures just
to name a few. We can also assist you in printing of any of these
projects. We also offer innovative marketing consulting,
to assist you with defining your area of marketing
and developing a successful marketing plan.
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I’m
in another country can I still utilize your services?
No problem. If you can access our order
form with the Internet or place a toll free
call, it doesn't matter where you are physically.
Our acceptable forms of payment do not have any
international constraints either. All funds are
handled in U.S. Dollars. If you wish to speak
with us directly, you may do so toll free, no
matter where you’re calling from. 1-877-ACME-LOGO
(226-3564)
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Can
I contact acme-logo-design.com somehow other then the
web?
Yes of course! Feel free to call our toll free
number 1-877-ACME-LOGO
(226-3564) to speak with one of our design
consultants.
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Is
my satisfaction really guaranteed?
Yes! You simply do not pay the final payment of
$297 if you are not satisfied
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